Terms of Supply
Important information about our products, delivery, returns, and service agreements.
Introduction
Welcome to Siri Agri Organics. These Terms of Supply ("Terms") govern the sale and supply of our agricultural products, nutrients, plant protection solutions, and consultancy services. By placing an order or using our services, you agree to be bound by these Terms.
Please read these Terms carefully before making a purchase. If you have any questions, please contact our customer service team.
Products & Specifications
Siri Agri Organics offers a wide range of scientific agricultural products including micronutrients, plant protection products, specialty nutrients, water-soluble fertilizers, aquaculture solutions, and hydroponic nutrient programs. Product specifications, ingredients, and application guidelines are provided on our website and product packaging.
- All products are manufactured under strict quality control standards.
- Product formulations are subject to continuous research and improvement.
- We reserve the right to modify product specifications to enhance performance.
- Product images and descriptions are for illustrative purposes only.
Pricing & Payment
- Prices are quoted in Indian Rupees (INR) and are subject to change without prior notice.
- All prices are exclusive of applicable taxes, duties, and delivery charges.
- Payment must be made in full before dispatch unless credit terms have been approved in writing.
- We accept payment via bank transfer, NEFT, RTGS, and other approved methods.
- Bulk orders and long-term supply agreements may be eligible for volume discounts.
Order & Delivery
- Orders are processed within 2-3 business days of receiving payment.
- Delivery timelines vary based on location and product availability.
- We deliver across India through reliable logistics partners.
- Shipping costs will be communicated at the time of order confirmation.
- Risk of loss passes to the buyer upon delivery to the specified address.
Returns & Refunds
- Returns are accepted within 7 days of delivery for damaged or defective products.
- Products must be returned in their original packaging and condition.
- Refunds will be processed within 10-14 business days of receiving the returned product.
- Custom formulations and special orders are non-returnable and non-refundable.
- Shipping charges for returns are the responsibility of the buyer unless the return is due to our error.
Consultancy Services
- Technical consultancy services are provided by qualified agronomists.
- Consultancy recommendations are based on the information provided by the client.
- We do not guarantee specific outcomes and are not liable for crop losses due to external factors.
- Consultancy fees are quoted separately and must be agreed upon before service delivery.
Intellectual Property
All content on the Siri Agri Organics website, including product names, formulations, logos, images, and written materials, is the intellectual property of Siri Agri Organics. Unauthorized reproduction, distribution, or use of any content is strictly prohibited. Our product formulations are proprietary and protected by applicable intellectual property laws.
Liability Limitation
- Siri Agri Organics shall not be liable for any indirect, incidental, or consequential damages.
- Our total liability is limited to the value of the products purchased.
- We are not responsible for crop losses due to improper application, weather conditions, or other external factors.
- Customers are advised to follow product instructions and consult our technical team for guidance.
Force Majeure
We shall not be liable for any failure or delay in performance arising from circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, strikes, government actions, natural disasters, or disruptions in supply chains.
Governing Law
These Terms of Supply shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.
Updates to These Terms
We may revise these Terms of Supply from time to time. The latest version will always be available on our website. Continued use of our products or services constitutes acceptance of the updated Terms.
Contact Us
If you have any questions about these Terms of Supply, please contact us:
- Email: Contact@siriagriorganics.com
- Phone: +91 9177742474
- Address: Siri Agri Organics Innovation Center, Chennai, Tamil Nadu, India